 |
Comprehensive Support Package
The Comprehensive Support Package is designed to meet every customer need. The following services are included in the Comprehensive package.
|
|
Support Service
|
List Price
|
|
Technical Support (based on 3 hours/year)
|
$531.00
|
|
Product Upgrades (based on two upgrades/year)
|
$390.00
|
|
MSDS QuickLoad 1
|
$195.00
|
|
Five hours CustomReport Writing
|
$400.00
|
|
Image Scanning Services (Personnel, Inventory, Vegetation, etc. Up to 30 images.)
|
$95.00
|
|
Total Retail Value | $1611.00 | | Your Price 2 | $495.00 |
|
1
MSDS Data for 500+ Chemical and Fertilizers.
2Renewal price is $395.00/year. |
The Maintenance Support Package
The Maintenance Support Package is designed to meet basic customer support needs. Additional services are available on a per incident basis. The following services are included in the Maintenance Package.
|
| Support
Service |
List
Price |
| Technical Support
(based on 3 hours/year) |
$531.00 |
| Product Upgrades
(based on two upgrades/year) |
$390.00 |
| Total
Retail Value |
$921.00 |
| Your
Price 1 |
$295.00 |
1Renewal price is $245.00/year. |
Fee Based Support
Fee-Based Support is a pay-as-you-go system. Each of the following servcies can be purchased together or separately at the listed price. The services may also be purchased in addition to either the Comprehensive or Maintenance Support Packages. The cost of each support service is listed below:
|
| Support
Service |
List
Price |
| Technical Support |
$3.99/min |
| Product Upgrades (Starting at $195.00/upgrade) |
$195.00/ea |
| Data Entry
Assistance 1 |
$195.00 |
| MSDS QuickLoad 2 |
$195.00 |
| Data conversion.(Applies to any upgrade from GCS Version 2.x) |
$195.00 |
| Custom Report
Writing |
$80.00/hour |
| Phone-Assisted Training3 |
$195.00 |
| Scanning Services
(Personnel, Inventory, Vegetation, etc. Up to 30 images.) |
$80.00/hour |
|
1
Data Entry Assistance is redeemable one time only.
2
MSDS Data for Chemical and Fertilizers, updated quarterly.
3
Includes up to two hours of dedicated training on GCS setup and operation
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